SOC Analyst

COMPANY OVERVIEW

Since 2003, DataCom Solutions has been a provider of high-fidelity IT Services and Integrated System Solutions to both Federal and Enterprise customers.  We are renown for our excellence in cloud adoption, digital transformation, data storage, software & hardware integration, IT Staff Augmentation, and our coveted full-service Cybersecurity via our own internal 24x7x365 SOC (Security Operation Center).

DataCom Solutions has an opening for SOC Analysts (multiple positions) to join our talented team as part of our Security Operations Center. The SOC Analysts will track, document, and report incidents from initial detection to final resolution in accordance with our internal standard operating procedures and established service level timelines, submit and track all submitted service tickets internally and to external organizations and provide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).

ESSENTIAL FUNCTIONS

• Submit and track all service tickets submitted internally and externally
• Monitor/log SOC Request/CNOC actions and response
• Assist in network investigations of significant incidents and reporting
• Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations
• Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs
• Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
• Categorize and prioritize cyber events and other SOC service requests
• Document and track incidents in accordance with the reporting procedure and archive historical SOC data
• Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
• Provide situational awareness on cybersecurity-related issues impacting enterprise policies and procedures

QUALIFICATIONS

• U.S. Citizen with a DoD Secret clearance
• Bachelor’s Degree
• 2 to 5 years of directly related cybersecurity experience
• Strong understanding of cybersecurity fundamentals
• General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)
• Demonstrated Cyber Defense Principles
• Possess excellent communication and interpersonal skills

DESIRED QUALIFICATIONS

• Familiarity in a command line environment in all operating systems
• Experience working in a 24×7 security operations center
• Desired Certifications: SEC+, CYSA+, GCIH, CEH

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

• Work must be performed on-site.
• Working on a computer for long periods of time.
• May involve long period of sitting at a desk.
• The work environment is fast-paced and sometimes involves extreme deadline pressures.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Please Note: DataCom is an E-Verify employer, and all positions are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period.